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Left photo: Carlota Brown, CMA, and Sandy Trollinger. Right photo: Mark Kleman, DO; Emily Chang, MD; Lucy Menefee, MSN; Shannon Murphy, MD; Raven Voora, MD; and Kawan Swain, MD

UNC Nephrology in Burlington has received a 2021 UNC Health Carolina Care. The award recognizes top clinics with the highest overall Press Ganey Scores. Lucy Menefee, MSN, DNP, ANP-BC, adult nurse practitioner in the division of nephrology and hypertension, explained.

“This award highlights our level of commitment to serving our patient population. This would not have been possible without our group’s teamwork and dedication to excellence in the care we deliver,” Menefee said.

In addition to Menefee, providers and support staff include Emily Chang, MD, Mark Kleman, DO, Shannon Murphy, MD, Kawan Swain, MD, Raven Voora, MD, Carlota Brown, CMA, and Sandy Trollinger.

UNC Health partners with Press Ganey to measure and enhance the patient experience. Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions.